Asked Questions About CareerPoint
How do I register with
To register as a CareerPoint customer, you should attend an
Orientation, which is offered several times a month. At the
end of the hour and a half presentation, you will be asked
to register as a customer. You then will be able to use our
programs and services.
Feel free to check our online calendar for Orientation dates
and times, and call us to sign up for a time that is convenient
Can you help me find a job?
We are here to assist you with your job search by offering
workshops, materials, information, guidance, and resources.
We have a Resource Center where you can use our computers
to research job postings online, view our "Hot Jobs"
board, use the fax machine or copier, get access to industry
and occupational information, use résumé, interviewing,
and career guides, or browse recent newspapers. There is always
a staff person on duty to assist you if you have any questions.
Can you help me get my GED?
Yes. We partner with the Juntos Collaborative and Holyoke
Community College who can provide or refer you to GED preparation
and area GED testing sites.
I would like to take a training
course to become a CNA. Can you help me get into a CNA course?
Yes. Your first step would be to come to a CareerPoint Orientation.
Once you become a registered member, you then can sign up
for our "Training & Counseling Assistance Opportunities" workshop. This
workshop explains eligibility requirements and other options
that can help you with attending a CNA course.
I need to file for unemployment
benefits. Can I do it there?
Yes, you can. We have an Unemployment Specialist outstationed
at CareerPoint. She sees customers on a walk-in basis, first
come first serve, Monday through Friday from 8:30 - 4:00.
I would like to take a computer
course. Do you offer computer classes?
We offer computer workshops from the very basic beginning through more advanced programs like Excel, PowerPoint,
and Access. Once you are a registered customer, you can sign
up for our computer workshops. If you have questions about
which workshop is right for you, just ask!
I need help filling out my
financial aid form. Can someone help me?
A representative from the Educational Opportunity Council
is outstationed at CareerPoint on Wednesdays to help our customers
fill out the Free Application for Federal Student Aid. Once
you are a registered CareerPoint customer, you can call us
(532-4900) to schedule an appointment to begin the process.
Is there a fee for CareerPoint's
CareerPoint is a non-profit organization and most of our services
are free. We do have a nominal fee for some of our advanced
level computer workshops. All of our other services are FREE
to registered jobseekers.
Is there a fee for using the
Our fax machine, copier, and other Resource Center materials
are available for use at no cost to our registered customers.