Specialized Services Available

Exploration of Training:

Educational and/or Career Change Opportunities for customers who are eligible to receive intensive job search assistance, counseling, and possibly training funds to move into high demand occupations through programs such as the Work Force Investment Act, Trade Adjustment Act, and similar programs. After attending a Career Center Seminar or Orientation, interested customers should attend a Training Opportunities or Trade Orientation, or speak with a walk-in career counselor to learn more about eligibility requirements.

Career Assistance:

Help identifying job opportunities, plus guidance on job search planning in areas such as resume development, interviewing and networking. Career Counselors generally are available on a walk-in basis. Please let the Receptionist know if you want to talk with a counselor.

Military Veteran Information and Support:

To learn more about support provided to veterans, please make an appointment with CareerPoint’s Veterans’ Services Representative, Steve Dowd. Individual career counseling is available to help organize your job search, develop job leads, and to learn about training grants and other benefit programs. Please bring your DD-214 with you when you first meet with the Veterans' Representative. Veterans' Services are closely coordinated with all other Career Center programs and services.

Youth Opportunities for ages 14-21:

Please make an appointment to meet with a youth counselor to receive guidance on job search planning, job opportunities, GED or MCAS preparation, support and referrals. Information also is available on Work Readiness Certificate Programs, as well as referrals to other youth organization, such as the Westover Job Corp.

Services for People Living with Disabilities:

A disability specialist, Michelle Miller, and experienced walk-in counselors are available to help with general job counseling and support. A Bilingual SSI Benefit Specialist and an MRC counselor may be seen by appointment. Adaptive equipment is available upon request.

Unemployment Insurance questions & claims assistance:

An Unemployment Claims Specialist is available on a walk-in basis. Please place your name on the waiting list at the reception desk.

Bilingual ESOL, GED, and Adult Basic Education Referrals:

Please make an appointment with Frances Bernier, the JUNTOS Referral Specialist, to learn more about available day or evening classes and programs.

Senior Services:

Please see a walk-in counselor to learn more about identifying job opportunities for seniors and developing strategies for a successful job search.

Post Employment Services:

Support services and employment related clothing for eligible DTA referred participants. Please see the Post Employment Specialist, Ileana Hernandez, to learn about how to receive stipends for uniforms, work boots, shoes, tools or special licensing.

Re-entry Services:

Ex-offenders receive assistance identifying job opportunities, as well as guidance on job search planning and preparation. Re-entry counselors provide individual guidance, job development, and referrals to supportive community programs, as well as workshops designed to help customers with a criminal record learn how to identify & overcome employment barriers.