Specialized Services Available

Career Counselors (Workforce Investment Act)

Customers who are eligible for support through the Workforce Investment Act can receive intensive job search assistance and counseling, as well as exploration of training, educational and/or career change options.  
Career guidance is provided to help identify job opportunities, to assist in job search, resume development, interviewing or networking planning, as needed.
Funding also may be available to help defray the cost of occupational training for eligible customers who need to improve their marketability in order to re-enter the workforce. Funding support is not guaranteed.

Military Veteran Information and Support:

Veterans receive priority of service. Please contact the Veteran Specialist to learn more about training grants, benefit programs, and to receive job counseling and job development support and guidance.

Youth Opportunities for ages 14-21:

Please make an appointment to meet with a Youth Counselor to receive guidance on job search planning, job opportunities, GED or MCAS preparation, support and referrals. Information is  available on Work Readiness Certificate Programs, as well as referrals to other youth organizations, such as the Westover Job Corp.

Services for People Living with Disabilities:

Experienced Career Counselors are available to help with general job counseling and advice, and a Job Developer works with job ready customers who are eligible for Ticket to Work support. An SSI Benefits Specialist is available by appointment, and a MRC Counselor may be seen by appointment to discuss training and other opportunities. Adaptive equipment is available upon request.

Unemployment Insurance questions & claims assistance:

An Unemployment Claims Specialist is available on a walk-in basis. Their Hours are from 8:30am to 4:00pm Monday - Friday Please place your name on the waiting list at the reception desk.

Bilingual ESOL, GED, and Adult Basic Education Referrals:

Please make an appointment with the JUNTOS Referral Specialist to learn more about available day or evening classes and programs at Adult Basic Education programs in the community.

Re-entry Services:

Career Counselors and Reentry Specialists are available to provide individual guidance, job development to eligible customers, and referrals to supportive community programs, as well as workshops designed to help customers with a criminal record learn how to identify & overcome employment barriers. Ex-offenders receive assistance identifying job opportunities, as well as guidance on job search planning and preparation

Homeless Services:

If you are homeless or believe you will be, support and information is available from either the Homeless Coordinator or a Walk-In Career Counselor.  Please contact the Reception Desk.